Paper - iPRES 2011 - Singapore

This article is about the recordkeeping that takes place during large police operations in different command post settings, and presents the tentative results from a three-year study. The aim is to increase knowledge of the problems related to recordkeeping in this kind of environment. Two police operations have been used as data sources, one large EU ministerial meeting in Sweden, and one regional disaster training exercise. An interpretative case study approach has been applied where observation and interviews were the primary data collection techniques. One problem is that too much important information is recorded in less permanent ways, on whiteboards and on flip charts. Capture, storage, and dissemination of those temporal and analogue records are difficult, and reduce the possibility to use records from large operations as knowledge reservoirs.

iPRES, Singapore, Knowledge management, Preservation, Police operation, Recordkeeping

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