Abstract (eng)
For the last few years social network sites (SNS) have enjoyed great popularity, especially among young people. For many users, social network sites have already become part of their daily (communication) routines. In spite of this enormous increase in importance, the number of scientific research on this subject is – at least in German-speaking countries – still manageable. Particularly the question of the importance of social network sites in terms of their users’ social relationships has not yet been investigated.
Therefore, the aim of this thesis was, on the one hand, to reduce the existing research gap, and, on the other hand, to find out in which way users’ social relationships are affected by the use of social network sites. In addition, factors which might have an influence on the impact of social network sites are to be identified. The theoretical background includes – amongst others – the Latent Tie Theory and the Theory of Mediatization. The social network site “studiVZ” which is very popular in German-speaking countries, was used for the empirical investigation.
Since there are no results in this field of research and the objective of this study has been to generate hypotheses, a qualitative and highly explorative approach was considered to be useful. To select the participants of the study, a questionnaire was created. Afterwards, a combination of the qualitative experiment method and the diary method was utilized for the main stage of the survey. Four test persons were asked to write down all personal communication acts as well as all actions carried out on studiVZ over a period of two weeks. In the second week, however, they should completely renounce the use of studiVZ. With the help of this data and the interviews that followed, it was possible to detect differences in the communication behaviour and therefore potential changes of the test persons’ social relationships. The results of the study suggest that the influence of the use of studiVZ on users’ social relationships particularly depends on the usage pattern and the tie strength of the social relationships.