Abstract (eng)
The media today glamorizes travel destinations by use of photo-editing tools, which may distort perceptions of depicted destinations and influence behavioral intention. Much research is devoted to beliefs of destinations and the effects of prior visitation experience. However, research has neglected examining these effects on younger generations. A 2x2 experimental between-subjects design (glamorization vs. prior visitation experience) was conducted to investigate changes in perceptions of destination image, destination personality, and behavioral intention of millennials (N=216). The present study supports the role of prior destination visitation on destination image and behavioral intention. Image exposure influenced belief changes in millennial non-visitors regarding value for money and attractions, with no overall changes in destination image. In contrast, millennial visitors changed beliefs for topic dimensions overall, specifically concerning infrastructure. Furthermore, both visitors and non-visitors increased behavioral intention after exposure. Interestingly, destination (attitude) certainty was positively related to destination image and behavioral intention. Neither image exposure, visitation experience, nor destination certainty influenced destination personality. Lastly, glamorization had little effect on belief changes. This study contributes to research on the influences of travel imagery on millennials and their behavioral intention and provides new evidence for the role of destination certainty.