Following a long process of development in this field, both based on empirical research and European as well as national legislation, victims of crime are nowadays no longer reduced to their role as witnesses but are seen as an important party in criminal proceedings, thereby acknowledging both their specific role and the strains they are exposed to. In order to enable victims to participate actively, they need to be able to understand the proceedings. Consequently, for victims not capable of speaking the language of service, an interpreter has to be appointed. Through a transdisciplinary study in Austria, experiences of both interpreters and victim support organisations concerning specific challenges in this field were examined. The results indicated that although both groups assessed the legal and practical framework for interpreters as rather good, specific deficits could be identified. These concerned for example the insufficient number of high-quality interpreters, cultural barriers and different perceptions concerning issues such as domestic abuse or sexual offences as well as situations in which interpreters and victims both come from the same ethnical community, leading to a lack of trust from the victims concerning the confidentiality of the interpreters.