Titel
Sustainable Flying? The Effects of Greenwashed Claims in Airline Advertising on Perceived Greenwashing, Brand Outcomes, and Attitudes Toward Flying
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Abstract
To respond to consumers’ rising concerns about environmental topics, airlines increasingly use green advertising. However, due to the environmental impact of flying, many green advertisements by airlines can be considered as “greenwashing” practices. In an experimental study with a quota-based sample (N = 329), we investigated the effects of two types of greenwashed advertisements for airlines: concrete compensation and abstract compensation (compared to a control condition). Following the Elaboration Likelihood Model (ELM), we also explored the moderating role of environmental knowledge in the ability of consumers to perceive greenwashing in airline advertising. Results indicated that concrete compensation claims did not increase greenwashing perceptions compared to the control condition. However, abstract compensation claims did, which, via perceived greenwashing, were negatively associated with brand outcomes and assessments of flying. Environmental knowledge did not moderate these effects. Implications for research on greenwashing, as well as practical conclusions for environmental communication, are discussed.
Stichwort
Flyinggreen advertisingperceived greenwashingenvironmental knowledgeexperiment
Objekt-Typ
Sprache
Englisch [eng]
Persistent identifier
https://phaidra.univie.ac.at/o:2084190
Erschienen in
Titel
Environmental Communication
ISSN
1752-4032
Erscheinungsdatum
2024
Seitenanfang
1
Seitenende
18
Verlag
Informa UK Limited
Erscheinungsdatum
2024
Zugänglichkeit
Rechteangabe
© 2024 The Author(s)

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